Device - Points to any hardware manufactured by or for Enigma PC, identified by the "Engima PC" trademark, brand name, or logo purchased directly from Enigma PC.
Initial Buyer - Refers to any customer who acquires and possesses a Device directly from Enigma PC.
Final Consumer - The eventual user of the Device and represents anyone who possesses and uses an Enigma PC Device.
Initial Retail Purchase Date - The date when the Initial Buyer acquired the Device from Enigma PC.

Enigma PC GUARANTEES this Enigma PC hardware Device against material and craftsmanship defects for a span of 3 (THREE) Years (unless specified otherwise) from the Initial Retail Purchase Date, unless additional components or service warranties are purchased.

Our guarantee includes all component failures and factory flaws, but does not extend to accidental damage by the user or ordinary wear and tear.

Enigma PC assures the Initial Buyer that any portion of the hardware system, excluding software, documentation, and similar items, will be free from both craftsmanship and material defects for the purchased warranty duration. (Beginning from the date of collection or delivery.)

Enigma PC assures the Initial Buyer that any portion of the Device, excluding software, documentation, and other peripherals, will be free of defects in both craftsmanship and materials for the warranty duration included with the purchase. The warranty coverage commences from the date of collection or delivery of the Device.

During the Device's warranty period, Enigma PC will repair or replace defective hardware due to the defects specified and discovered in the Device. This service will be free of labour charge and cost of parts will also be provided without charge during the warranty period. Parts provided may not be the same but will be equivalent or superior in quality.

Under no circumstances shall Enigma PC be obligated to provide warranty service for products that have been damaged due to accident, misuse, abuse, or misapplication, such as unauthorised overclocking. This also applies if the product has been modified without written agreement from Enigma PC.

Any replacement parts will be guaranteed to be free of workmanship and material defects for 3 months from the time of replacement or for the remaining warranty period of the Enigma PC Device it is replacing, whichever is longer.

Inclusions:
Enigma PC handles all hardware-related issues during your warranty period. Lifetime support is included. Enigma PC does not charge a labour fee for repair and servicing work during the warranty period. Outside of the warranty period, fees will only apply for parts or specifically requested services.

Accidental damage such as water spills, drops, or physical breakage due to an accident is not covered. Data loss or recovery due to drive damage or failure is not covered. However, your HDD or SSD is covered by our warranty and will be replaced during the warranty period in the event of failure.

Any overclocking or modifications by you or an external technician will result in the voiding of the warranty.

Exclusions:
Accidental damage such as water spills, drops, or physical breakage due to an accident is not covered. Data loss or recovery due to drive damage or failure is not covered. However, your HDD or SSD is covered by our warranty and will be replaced during the warranty period in the event of failure.

Any overclocking or modifications by you or an external technician will result in the voiding of the warranty.

Should Enigma PC opt to refund or replace the product, the term of this warranty will terminate at the time of that refund or replacement.

No Enigma PC representative or staff is authorised to alter, extend, or add to this warranty. If any term is found to be illegal or unenforceable, the legality or enforceability of the remaining terms will not be affected or impaired.

UNLESS STATED IN THIS WARRANTY AND TO THE EXTENT PERMITTED BY LAW, Enigma PC IS NOT LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY WARRANTY BREACH, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO: LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS; LOSS OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; DATA LOSS, DAMAGE, OR CORRUPTION; DOWNTIME; OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWEVER CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY COSTS OF RECOVERING, REPROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH Enigma PC PRODUCTS, AND ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON Enigma PC PRODUCTS.

Our goods and services come with guarantees that cannot be excluded under Australian Consumer Law. For major failures with the service, you are entitled to:

• cancel your service contract with us, and
• refund for the unused portion, or reimbursement for its reduced value.

You are also entitled to choose a refund or replacement for major failures with goods.

If a failure with the goods or a service does amount to major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done, you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to reimbursement for any other reasonably foreseeable loss or damage from a failure in the goods or service.